Support

We're here to help. Usually respond within 24 hours.

๐Ÿ“ง Contact Us

Have a question, bug report, or feature request? Send us an email and we'll get back to you.

contact@phototask.eu

Frequently Asked Questions

How do I start the free trial?

Simply download the app from Google Play and sign in with your Google account. The 14-day free trial starts automatically โ€” no credit card required upfront.

How do I cancel my subscription?

Open Google Play โ†’ tap your profile โ†’ Payments & subscriptions โ†’ Subscriptions โ†’ PhotoTask โ†’ Cancel. You keep access until the end of the billing period.

How do I share a photo from my gallery to PhotoTask?

Open any photo in your gallery or any app, tap the Share button, and select PhotoTask from the list. The photo will open directly in the task creation screen.

Why does the app need access to Google Drive?

PhotoTask uploads your photos to your personal Google Drive to attach them to calendar events. The app only creates files โ€” it cannot read or modify any existing files in your Drive.

Does OCR work without internet?

Yes. Text recognition (OCR) and object detection run entirely on your device using Google ML Kit. No photo data is sent to any server for recognition.

The photo didn't upload to Google Drive. What happened?

If the upload fails due to a slow or no internet connection, PhotoTask queues it automatically and retries in the background when your connection is restored.

Which todo apps are supported?

Google Calendar, Google Tasks, Todoist, Microsoft To Do, TickTick, Any.do, Tasks.org, and Samsung Reminder. The app automatically detects which ones you have installed.

How do I delete my data?

Uninstalling the app removes all locally stored data. Photos on Google Drive can be deleted from your Drive at any time. You can also revoke app permissions at myaccount.google.com/permissions.